1. No course booking is confirmed before a payment on the course is received (or otherwise agreed with a member of staff).

 

2. The student may cancel the booking at any time up to 48 hours (2 Days) after the payment paid date by notifying Kitesurf Scotland whereupon the full payment will be returned, less the Paypal administrative charge and a £10 Kitesurf Scotland administrative charge.  Cancellation thereafter will incur the loss of the course fee and no refund will be given on any cancellation.  

 

3. If a student fails to attend an arranged course then the student will forfeit their course fee.   

 

4. Kitesurf Scotland will provide tuition and all of the equipment required for the student to undertake the course.

 

5. The student must accept that all courses are weather dependent and that this may adversely affect your course.

 

6. If in the judgment of Kitesurf Scotland a course is unable to start due to the weather conditions, or because safety could be compromised for any reason, students will be offered a time credit in respect of any days owed to them by Kitesurf Scotland.  It is then the responsibility of the student to contact Kitesurf Scotland before the expiry date to re-arrange their booking. Allowing time for suitable conditions. No refunds will be paid.

 

7. In the event of a course that has started being abandoned through changing weather conditions, students will be offered the remaining time left on the course. It is the responsibility of the student to contact Kitesurf Scotland to confirm the timing of infill places.  There will be no refund of any part of the course cost. All courses must be completed before the end of expiry date on voucher. 

 

8. All decisions regarding the running or cancellation of any course are at the absolute discretion of Kitesurf Scotland whose decision shall be final.

 

9. Students must be aware that kitesurfing is potentially dangerous and is undertaken entirely at the students own risk. A wavier form will be presented to you prior to your course where you will offered time to ask any questions. We recommend you have your own insurance in place incase of the rare result in injury which could result in loss of earning. Our instructors are trained to the highest standard in the world and it is our job to minimise the risk and teach you safely however with extreme sports come with a degree of natural risks. 

 

10. Students are required to notify Kitesurf Scotland on the waiver form at the time of the course commencing of any medical conditions suffered by them that may be relevant to the activity to be undertaken on the course.  All information given will be treated with strict confidentiality.

 

11. Students have to complete their course before the end of the expiry date clearly stated on the gift voucher, regardless of when the booking was made, unless otherwise agreed with Kitesurf Scotland. 

If agreed with Kitesurf Scotland and the course continues onto the following season the students MUST get in contact with Kitesurf Scotland at the Start of the season. No Later than 30th April or the booking becomes invalid.

 

12.  All purchased gift voucher courses must be booked no later than the booking date shown on the voucher otherwise it becomes invalid.  All gift vouchers must be presented on the day of the course.

 

13.  It is the students responsibility to get in contact with Kitesurf Scotland to book their course and all courses must be completed before the date stated on the gift voucher, unless stated and agreed differently with Kitesurf Scotland.

 

14. Our team are fair and we want you to have a great experience! However, we do not tolerate and aggression, rudeness or lack of respect via email, phone or in person. We treat you with respect so we expect the same.